Support

Support

기업정보

Our Mission: Reliable Performance

We go beyond providing hardware and software solutions. The real measure of value is sustained reliability long after purchase, enabling healthcare professionals to focus entirely on caring for patients.

Three Promises

  • Promise

    01

    A Familiar Presence

    A Close Advisor for Long-Term Use

    A Close Advisor for Long-Term Use

    YUYAMA’s after-sales maintenance staff are instructed not to make easy replacement proposals. This is because we appreciate the fact that you have taken such good care of our products, and our first choice is to ensure that you continue to use them for many years to come. How can we ensure that you can continue to use our products with peace of mind? What is the budget for repair? We do not have the option of giving up without providing such information. Of course, we will be honest with you if it would be in your best interest to replace the product, but what we want to tell you is that we are thinking first about whether we can make use of your valuable asset, the product. Please feel free to contact us.

  • Promise

    02

    Respond Quickly

    Highly Skilled Staff Responds Quickly

    Highly Skilled Staff Responds Quickly

    YUYAMA’s after-sales maintenance staff will not make easy replacement proposals. This is because we appreciate that you have taken good care of our products to this point, and our first choice is for you to use them for many years to come. How can we ensure that you can continue to use our products with peace of mind? How much budget will be needed for repair? Our first priority is to make sure that we can make the most of your valuable asset, your product, so please feel free to contact us.

  • Promise

    03

    High-Quality Service

    On-site meticulous attention is the YUYAMA standard

    High-Quality Service

    YUYAMA’s after-sales maintenance is not limited to repairing products. We believe that we need to continue to be a trusted after-sales maintenance manufacturer, taking into account the mindset of our customers who use our products. Therefore, we will not forget to take precautions such as using rugs to avoid staining the floor when performing repairs, using test dispensing paper that we brought with us when handling dispensing machines, and taking precautions and cleaning products properly after repairs and inspections are completed. We hope that any new discoveries we make will be shared throughout the country and evolve into new standards.

Service Aspects

  • Repair Support

    Repair Support
  • Maintenance and
    Inspection

    Regular Visits
  • Regular Visits

    Regular Visits